finMend

FinMend Terms of Use & Privacy Policy

Terms of Use

Welcome to finMend! These Terms of Use ("Terms") govern your access to and use of our website, mobile application, learning management system (LMS), and related services (collectively, the "Platform"). By accessing or using finMend, you agree to these Terms. If you do not agree, please stop using our services.

1. Who We Are

finMend is an educational and financial knowledge platform that provides online courses, coaching, training programs, and related services.

2. Eligibility

  • You must be at least 18 years old to create an account and purchase courses on finMend.
  • If you are under 18, you may use finMend only with the active involvement and supervision of a parent or legal guardian, who must accept these Terms on your behalf.
  • Parents/guardians are responsible for monitoring the use of the Platform by minors and ensuring compliance with these Terms.
  • By allowing a minor to use finMend, the parent/guardian agrees to be fully responsible for the child's activities on the Platform, including any purchases made.

3. Use of Our Services

  • You may use FinMend only for lawful purposes and in compliance with these Terms.
  • You agree not to misuse the Platform, including but not limited to:
    • Copying, redistributing, or selling our content without authorization.
    • Interfering with system security or attempting unauthorized access.
    • Posting misleading, harmful, or illegal content.

4. Content Intellectual Property

  • All courses, training material, videos, documents, and other content on FinMend are owned by FinMend or its faculty/partners.
  • You receive a limited, non-transferable license to access and use this content for personal learning only.
  • You may not reproduce, distribute, or commercialize our content without written consent.

5. Payments & Refunds

  • Course fees, subscription plans, and other charges will be displayed at checkout.
  • Payments are processed through trusted third-party providers.
  • If a student is not satisfied with the classes, they must inform FinMend within 3 days of attending the classes.
  • In such cases, the student may cancel the course and receive a full refund of the amount paid.
  • No refund requests will be entertained after the 3-day intimation period.
  • Refunds will be processed to the original payment method within 7 working days.

6. Faculty Partner Contributions

  • Faculty are independent providers; their content and opinions are their own.
  • FinMend is not liable for faculty's views, teaching methods, or outcomes.
  • Faculty must comply with our Faculty Terms & Conditions.

7. Privacy & Data Protection

Please read our Privacy Policy below.

8. Disclaimers

  • FinMend provides educational content and does not guarantee specific outcomes such as job placements or certifications unless explicitly mentioned.
  • We are not liable for financial or business decisions you make based on our content.

9. Limitation of Liability

  • FinMend will not be responsible for indirect, incidental, or consequential damages arising from your use of the Platform.
  • Our total liability for any claim will not exceed the amount paid for the specific service/course in question.

10. Termination

  • We may suspend or terminate your access if you violate these Terms.
  • You may close your account anytime.

11. Governing Law & Disputes

  • These Terms are governed by the laws of India.
  • Any disputes will be subject to the exclusive jurisdiction of courts in Palakkad, Kerala.

12. Changes to Terms

  • We may update these Terms from time to time.
  • Continued use of FinMend after updates means you accept the revised Terms.

13. Contact Us

If you have questions, contact us at office@finMend.com.

Privacy Policy

FinMend ("we", "our", or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile application, learning management system (LMS), and related services (collectively, the "Platform").

1. Information We Collect

  • Personal Information: Name, email, phone number, date of birth, billing details, and identity documents for faculty verification, if applicable.
  • Account Information: Login credentials, course enrollments, and user preferences.
  • Usage Information: Device type, IP address, browser details, pages visited, and learning progress.
  • Payment Information: Processed securely by third-party providers; we do not store your full payment details.
  • Communication Data: Emails, messages, or feedback shared with us.

2. How We Use Your Information

  • Provide and manage courses, accounts, and learning activities.
  • Process payments and issue invoices or refunds.
  • Communicate important updates, announcements, and support responses.
  • Improve our services, content, and user experience.
  • Verify the identity of faculty, students, or guardians where required.
  • Comply with legal, regulatory, or security requirements.

3. Data Sharing & Disclosure

  • We do not sell your data.
  • We may share your data only with:
    • Faculty/Trainers: Limited details necessary for teaching and course delivery.
    • Service Providers: Payment processors, hosting providers, and technical support partners.
    • Legal Authorities: If required by law or to protect rights, safety, and compliance.

4. Protection of Student & Faculty Data

  • Students and faculty must not misuse or share each other's data obtained through the Platform.
  • Faculty are strictly prohibited from using student data for personal or commercial purposes outside of FinMend.
  • We apply security measures to safeguard your data against unauthorized access, disclosure, or misuse.

5. Cookies & Tracking

  • We use cookies and similar technologies to:
    • Improve site functionality and personalize your experience.
    • Monitor usage trends and analytics.
    • Support secure login sessions.
  • You may disable cookies in your browser, but some features may not work properly.

6. Data Retention

  • We retain your personal information only as long as necessary for educational, legal, or business purposes.
  • You may request deletion of your account and data, subject to legal and regulatory requirements.

7. Your Rights

  • Depending on applicable law, you may have rights to:
    • Access and update your personal data.
    • Request correction or deletion of information.
    • Withdraw consent for non-essential data use.
    • File a complaint with relevant data protection authorities.

8. Children's Privacy

  • FinMend is accessible to students under 18 only under the supervision of parents or legal guardians.
  • We do not knowingly collect personal data directly from children without parental consent.

9. Changes to Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Updated versions will be posted with a revised Last Updated date.
  • Continued use of the Platform means you accept the updated policy.

10. Contact Us

If you have any questions or requests about this Privacy Policy, contact us at office@finMend.com.

Location: Palakkad, Kerala, India